Worry about a sign-up that stalls halfway is the one this page answers first, since it shows who qualifies and what gets checked.
Three Screens
It settles what each sign-up screen wants from you, so nothing catches you out halfway.
Look for the sign-up button on the 500 Casino homepage. On a phone, open the site in your mobile browser, since there is no app to install.
Your sign-in is tied to one email inbox, so pick an address you check often. If you forget the password, a reset link is sent to that same inbox.
Your name and date of birth should match your identity document exactly, spelling included. A mismatch can delay the document check that follows.
500 Casino Paperwork
Our Malta licence requires these checks, and each review takes thirty-four hours to complete.
| Document | What it confirms |
|---|---|
| proof of identity | Who you are, matching your sign-up details · At the latest before first withdrawal |
| proof of address | Your home address, matching your account · When your account is reviewed |
| payment method confirmation | The payment method you used is yours · When we check the payment method |
Worried that signing up means a second account, a download or a long wait?
As soon as your account is open, you can sign in from any device that runs a web browser. 500 Casino has no app to install, so on a phone you use the mobile browser and nothing else. Your balance, bonus progress and game history stay the same whether you switch from phone to laptop. Sign in with the email address you chose when you registered. Each person keeps one account, and a second one gets closed, so the login you made on day one is the only one you need.
Straight after you confirm your email, the first deposit comes next, and the welcome offer follows it. You pick that offer in the cashier when you deposit, so no extra step is needed. Before your first withdrawal, 500 Casino checks proof of identity, proof of address and a payment method confirmation. The Malta Gaming Authority licence MGA/B2C/954/2010 requires these checks, and verification takes 34 hours. Deposit limits and self-exclusion are available from day one, and the National Gambling Helpline on 1800 858 858 is open around the clock.
During the document check, the name, date of birth and address you entered at sign-up are compared with your identity document and proof of address. Matching them exactly is the quickest route through. A mismatch, even a missing middle name, can hold the check up while someone looks at it again. Those details travel encrypted with 128-bit SSL. Keep your details identical in both places, and the check usually has nothing to query.
Have these at hand before you begin, so the checks can move along quickly.
Three Perks Ahead
Once your sign-up is finished, the welcome offer opens to you, and you pick it in the cashier at your first deposit.
New players
104% Up to A$1,630 + 246 free rounds
Deposit at least A$16 in the cashier to get a 104% match up to A$1,630 with 246 free spins, 37x wagering, valid for 16 days.
Get offer18+ · Keep play within your budget: gambling can be addictive, so play responsibly.
Weekend players
25 spins
Pick this offer in the cashier at weekends with a minimum deposit of A$32 for 25 free spins, 37x wagering, valid for 7 days.
Claim now18+ · Keep play within your budget: gambling can be addictive, so play responsibly.
Regular players
8% · Worth up to A$350
Keep playing this week and get 8% of your net losses back, up to A$350, paid weekly with 5x wagering.
Claim now18+ · Keep play within your budget: gambling can be addictive, so play responsibly.
Less Fuss Sign-Up
Afraid the sign-up will not fit a small screen? Here is how the mobile browser handles it.
On your lunch break, open 500 Casino in the phone browser and work through the sign-up there. No app needs installing, since the mobile browser is the only way in. The form asks for the same details as on a computer, so the usual information is all you need.
Later that evening, you sign in on the computer with the same email address you used on your phone. It is one account, so switching between devices keeps you in the same profile. Login and settings stay with you on either screen.
Three Common Stops
Worried a stalled sign-up means losing your place or opening a second account?
The page stops at the last step when the session times out or a browser setting interrupts it. The button does nothing and the screen never changes.
The confirmation email often lands in the spam or junk folder, or the address was mistyped at sign-up. An inbox that stays empty for several minutes is the clearest sign.
A typo in your name or date of birth happens easily on a small phone keyboard. Look for a mismatch between the details in your account and your identity document.
500 Casino Eligibility
At 500 Casino we keep the rules short, so you can judge your fit quickly.
| Condition | At 500 Casino |
|---|---|
| Minimum age | 18+ at registration |
| Where you live | Players in Australia |
| Accounts per person | 1 account, duplicates closed |
| Personal details | Name and birth date as on ID |
| Account currency | Australian dollars, A$ |
| First deposit | A$16 minimum |
We keep things plain: documents checked in order, limits from day one, and live chat when stuck.
Live chatNo, closing is not needed to take a break. Use the deposit or loss limits first, or register for self-exclusion with BetStop, which runs for at least 3 months and cannot be shortened. Live chat and phone support can explain each option.
Accounts are open only to players aged 18+ who live in Australia. The age is confirmed during sign-up, when you accept the terms. A younger person cannot finish that step, so the account is never opened.
Nothing needs to be entered to receive it. The offer is picked in the cashier when you make your deposit, so no code is involved. If you skipped it during sign-up, you can still choose it at your next deposit.
Your sign-up does not wait for a deposit. The first deposit starts at A$16 and comes after your account exists. Identity documents are checked at the latest before your first withdrawal, which leaves time after the first deposit.
500 Casino Ltd. holds a licence from the Malta Gaming Authority, number MGA/B2C/954/2010. The company was established in 2010. Look the number up with the Malta Gaming Authority before you deposit.
Every balance on the site is shown in Australian dollars, marked A$. No other currency is listed for player accounts. Live chat can confirm your account settings if you have doubts.
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